Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Secure rooms
Convenient location
Poor dining
Indifferent service
7.2/10
Very good
Rooms
8.3
Location
7.1
Service
6.9
Dining
7.3
Guest reviews
7.2/10
based on 12 reviews
8.9
8.9/10 based on 6281 reviews
Dorothy
United States,
May
2024
7.2/10
The hotel is located in an industrial zone, a little far from the city center but near the Messezentrum. The rooms are spacious, clean, and feature 2 sinks along with a battery and rain shower. The dining experience offers a good variety but could have more choices. The service was a mix of cool and rude interactions, though the staff eventually adjusted our invoice. The facilities are well-maintained, making for a comfortable stay.
Rooms
8.0
The rooms were spacious, clean, and had two sinks, a battery, and a rain shower.
Service
7.0
The service was a mix of cool and rude interactions, with adjustments made upon request.
Location
6.0
The hotel is situated near the Messezentrum, although a bit remote from the city center.
Dining
7.0
The dining experience offered a good variety but could enhance its choices.
Facilities
8.0
The facilities were well-maintained, ensuring a comfortable stay.
Johnny
United States,
April
2024
8.4/10
I had a fantastic stay at the hotel. The rooms were very clean, modern, and amazing with technology touches, perfect for those who appreciate minimalism. The view of the mountains and the city was breathtaking. The service was friendly and helpful, although there was some confusion about the landscape description. The location was nice but a bit far for tourists with limited nearby amenities. The dining experience was worth the money, with a wide selection and fresh food, all enjoyed on the 15th floor with stunning views of Salzburg.
Rooms
9.0
The rooms were very clean, well-furnished, and provided a great view of the mountains and the city.
Service
8.0
The staff was very friendly and helpful, although there was some confusion about the landscape description.
Location
7.0
The hotel is away from the city center but conveniently close to the airport. It was odd to say the least and lacked nearby attractions for tourists.
Dining
9.0
The dining experience was a must-try, a bit expensive but highly worth it with a wide selection and tasteful, fresh food every morning.
Facilities
9.0
The hotel's dining area on the 15th floor provides wonderful views of Salzburg, adding to the dining experience.
Charles
United Kingdom,
February
2024
8.0/10
I had a great stay at the hotel! The rooms had a nice view over Salzburg to the mountains, were well-equipped, and offered a lot of facilities. The service was exceptional, with the staff going above and beyond to ensure my stay was wonderful. The location was convenient, just outside of Salzburg, close to the highway, though lacking some city center facilities. The dining experience was good with a nice choice of food, but it was a bit pricey. Overall, a comfortable and pleasant stay.
Rooms
9.0
The rooms had a nice view over Salzburg to the mountains, were well equipped, and offered great facilities. It was a comfortable stay.
Service
9.0
The staff were incredibly helpful, modernized, always polite, and went above and beyond to make my stay wonderful.
Location
7.0
The hotel is located just outside of Salzburg, close to the highway, making it easy to reach by car or from the city center. It's not far from the city center and train station, but lacks some facilities.
Dining
7.0
The dining experience was good with a nice choice of food, but the extra cost of 16 Euros per person was a bit high.
Facilities
8.0
The hotel offers a range of facilities to enhance the stay.
Margaret
United Kingdom,
February
2024
8.0/10
The hotel offers amazing views with modern minimalist rooms that are very quiet, but the location is not ideal for strolling and slightly outside the city. The dining experience is highly worth it but might be a bit expensive during peak times.
Rooms
9.0
The rooms are amazing with great views and very quiet.
Service
7.0
The staff is nice and will answer your questions, but some interactions might not be the most polite.
Location
8.0
Great for business stays, not in the city center but handy for the motorway.
Dining
8.0
The dining offers a good variety of choices and fantastic views, with tasteful and fresh food every morning.
Facilities
8.0
The hotel offers good facilities for a comfortable stay.
Will
United States,
January
2024
8.6/10
I had a fantastic stay at this hotel! The room was clean and spacious, with a stunning view of the city. The service was exceptional, with friendly and helpful staff making my stay extra special. The location, although not the most convenient for public transport users, offers a peaceful retreat just outside Salzburg. Dining options were superb, especially the traditional meals on the 15th-floor restaurant. Overall, a great value for money!
Rooms
9.0
The room was very clean and big, with a nice view of the city. The bed was very comfortable, and the bathroom was spacious.
Service
9.0
The staff were impeccable and super friendly, especially JANA at the front desk who made my check-in process wonderful. They went the extra mile to accommodate my request for a higher floor.
Location
7.0
The hotel is just outside Salzburg, offering clean air and a peaceful atmosphere. It might not be ideal for those relying on public transport, but it's perfect if you have a car.
Dining
9.0
The dining experience was fantastic, with a wide range of delicious choices and a beautiful view of Salzburg from the 15th-floor restaurant.
Facilities
9.0
The hotel facilities were top-notch, including a nice restaurant on top of the building with a great city view.
Frederick
United States,
December
2023
6.8/10
I had a mixed experience at the hotel. The rooms were very modern, clean, and well-equipped, but the view wasn't great. The service was a bit cold and the staff seemed bored most of the time. The location was outside the city center but convenient for the stadium and event locations. The dining options were good, but with limited choices. The facilities were decent overall.
Rooms
8.0
The rooms were wonderful, very clean, with a modern design and sophisticated lighting controls.
Service
5.0
The service was a bit cold, and the staff seemed bored most of the time.
Location
7.0
The location was outside the city center but close to event venues and the stadium.
Dining
7.0
The dining options were good but could have had more variety.
Facilities
7.0
The facilities were decent overall.
Dennis
United Kingdom,
October
2023
7.0/10
The hotel offers modern and amazing rooms, although a bit too warm at times. The service ranges from unhelpful to incredibly helpful, with some staff being indifferent. The location is best for those with a car, close to the motorway. The dining experience may vary, with great Indian food but disappointing options for the price. Overall, the facilities are satisfactory, catering to different needs.
Rooms
8.0
The rooms were spacious, clean, and modern with amazing technology and touch.
Service
6.0
Service varied, from incredibly helpful staff to some who were unhelpful and indifferent.
Location
7.0
The location is best for those with a car, close to the motorway.
Dining
7.0
The dining experience had great Indian food but was a bit disappointing for the price.
Facilities
7.0
The hotel facilities are satisfactory, catering to different needs.
Ashley
United Kingdom,
September
2023
8.2/10
I was thrilled with my stay at this hotel. The panoramic view from my 5th-floor 'Salzburg view room' was simply breathtaking, offering spectacular vistas of Salzburg and the surrounding mountains. The room itself was incredibly spacious, especially compared to other accommodations in Austria. However, the location, while not in the city center, was convenient for my visit to the nearby Messe area and stadium.
Rooms
9.0
The room exceeded my expectations in terms of size and the magnificent view of Salzburg and the mountains.
Service
8.0
The staff was always polite and helpful, acting not just as employees but as local concierges, offering fantastic recommendations for dining and activities. However, there was a slight mishap at the bar where the service wasn't as welcoming.
Location
7.0
Although the hotel is a bit outside the city center, it was conveniently situated next to the Messe area and stadium, making it ideal for those passing through or attending events.
Dining
8.0
I had a delightful dining experience, with a generous selection and great views from the 15th-floor setting. The Thai dishes were a particular highlight for me.
Facilities
9.0
The facilities provided everything I needed for a comfortable stay, ensuring convenience and relaxation throughout my time at the hotel.
Jill
United States,
August
2023
6.0/10
I found the hotel to be very secure and private, with soundproof rooms, although the view wasn't as impressive as I had hoped. I appreciated the security measures in the rooms and elevators, and the breakfast from the restaurant was enjoyable.
Rooms
8.0
The rooms were soundproof, ensuring a private stay. However, the view was not as great as expected.
Service
6.0
The service was a bit indifferent and even rude at times, insisting we had checked out when we hadn't. However, the location close to the highway was convenient.
Location
7.0
The hotel's location is excellent for exploring the area without needing a car, but it's a bit far from the city center. It's right off the autobahn, close to a bus stop for traveling to Italy.
Dining
5.0
The dining experience was below average, with limited options and the high price didn't match the quality offered.
Facilities
5.0
Secure rooms
Poor dining
Herbert
United States,
June
2023
7.2/10
The hotel offers stunning views from beautiful rooms with excellent security features, although cleanliness could be improved by avoiding remnants from previous guests. The service was a mix of indifference and warm gentleness. The location is fantastic for exploring on foot but may require a taxi for trips to the center. Dining options were good but somewhat unclear on pricing. The facilities are well-maintained and offer convenient amenities.
Rooms
7.0
The rooms with great views and security features were comfortable for a stay, but cleanliness upon arrival was an issue.
Service
6.0
The service had a blend of cool indifference and gentle kindness, with room for improvement in attentiveness.
Location
8.0
The hotel's location is ideal for exploring by foot and offers easy access to the autobahn, though a car may be needed for center trips.
Dining
7.0
The dining experience, while good, lacked clarity on pricing and could be more transparent.
Facilities
8.0
The hotel facilities are well-maintained, providing a comfortable stay with convenient services.
Jonathan
United Kingdom,
May
2023
7.2/10
The hotel has friendly staff and a nice waitress. I appreciate the security features in the rooms and elevator. It's a plus to have a bathtub in the room, although bathrobes and slippers were missing. The location is convenient being close to the highway, but it's a bit far from the city center. The dining experience is fantastic, although the closing time at 10:00 is early for vacationers.
Rooms
8.0
I loved the security features in the rooms and having a bathtub was a nice touch.
Service
6.0
The service felt a bit off, especially during breakfast, which slightly affected our stay.
Location
7.0
Although close to the highway, the hotel is quite a distance from the city center, making it less convenient for visitors.
Dining
8.0
The dining experience was fantastic, but the early closing time at 10:00 was a downside.
Facilities
7.0
The hotel facilities are good, nothing extraordinary but satisfactory.
Brian
United Kingdom,
May
2023
6.8/10
My stay at the hotel was a mix of positives and negatives. The rooms were spacious and luxuriously set up, with high-tech touch screen panels for lights and AC making it modern and clean, but it lacked bath robes and slippers. The service was not rude, but not overly friendly either, with modernized amenities, however, the staff's insistence on geography was a bit off-putting. The location, although not in the city center, was decent for those with a car, but less convenient for public transport users. The dining options were good, but closing early, and a bit expensive for what was offered.
Rooms
8.0
The rooms were spacious and luxuriously set up, with high-tech touch screen panels for lights and AC. The large bathtub and city view added to the luxurious vibe.
Service
6.0
The service was not rude but lacked warmth, and the modern amenities were a plus. However, the staff's insistence on geographical terms was a bit off-putting.
Location
7.0
The location, just outside Salzburg, was large but not easily accessible without a car. It was decent for reaching the city center if driving, but lacked nearby facilities for convenience.
Dining
6.0
The dining experience offered a good variety of choices but closed quite early and felt a bit overpriced for the options available.
Facilities
7.0
The facilities were modern and clean, but the absence of bath robes and slippers was noticeable.
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